Privacy Policy
Effective date: June 2025
Kylie Anne Duspara (ABN 73 902 090 414) trading as KDPT Fitness, operating under the Strong with Kylie brand across KDPT Fitness (in-person coaching, Williams Landing VIC) and The Mum Method (online coaching).
1. Who We Are
Business: KDPT Fitness | Trading as: Strong with Kylie | Programs: KDPT Fitness & The Mum Method
Address: Urban Drive, Williams Landing VIC 3027 | Phone: 0413 939 509 | Email: getfit@kdptfitness.com.au
2. What Personal Information We Collect
We collect the following types of personal information:
- Personal and contact details — name, date of birth, email, phone, address
- Health and fitness information — medical history, injuries, fitness levels, goals, body measurements, nutrition data, lifestyle factors
- Financial information — direct debit details (processed securely via Pay Advantage)
- Program data — check-in records, coaching notes, session history, app usage, and communications
3. How We Collect Personal Information
We collect information directly from you through onboarding forms and health questionnaires, phone and video calls, our coaching and community platforms, in-person sessions, our website, and social media (only if you contact us there).
4. Why We Collect Personal Information
We use your information to deliver and personalise your coaching program, monitor progress, process payments, communicate about sessions and check-ins, and comply with our legal and insurance obligations.
5. How We Use and Disclose Personal Information
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We may share your information with our coaching team and contractors (on a need-to-know basis), and our service providers including Pay Advantage (payments), Kahunas (coaching platform), Mighty Networks (community), Timely (scheduling), Google, and Dropbox. We do not sell, rent, or trade your personal information. With your consent, we may use progress photos or testimonials in our marketing — you can withdraw this at any time.
6. How We Store and Protect Your Information
Your information is stored securely in our coaching platform and cloud services (Google Drive, Dropbox). Payment data is managed by Pay Advantage in accordance with PCI-DSS standards. We take reasonable steps to protect your information from misuse, loss, and unauthorised access.
7. Disclosure Outside Australia
Some platforms we use store data on servers in the United States, including Google, Dropbox, Zoom, and Mighty Networks. By using our services, you consent to this transfer.
8. Accessing and Correcting Your Information
You have the right to access and correct the personal information we hold about you. To make a request, contact us at getfit@kdptfitness.com.au or 0413 939 509. We will respond within 30 days at no charge.
9. Complaints
If you believe we have mishandled your personal information, please contact us first at getfit@kdptfitness.com.au. We will acknowledge your complaint within 5 business days and aim to resolve it within 30 days. If you are unsatisfied, you may escalate to the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au or 1300 363 992.
10. Retention and Destruction
We retain your information for as long as required for the purpose it was collected, or as required by law. Financial records are kept for 5–7 years as required by Australian tax law. When no longer needed, your information is securely deleted or de-identified.
11. Updates to This Policy
We may update this Privacy Policy from time to time. The current version will always be available on this page. Continued use of our services constitutes acceptance of the updated policy.
Questions? Contact us at getfit@kdptfitness.com.au or 0413 939 509.